Talk to the team.
The Ryvoria Discord is the home of community support. Open a ticket for account questions, bugs or purchase issues.
Open Discord supportPrefer to write?
For general questions or requests about your data, contact the Ryvoria team by email.
contact@ryvoria.euAccount help
Questions about your game account, sign-in or access.
Technical issues
Launcher errors, client updates and problems in the game.
Purchases
Help with itemshop orders, delivery or your coin balance.
One community. Shared rules.
Game and Discord rules, fair trading, player reports and appeals — all in one place. The first edition is available in Hungarian.
Read the community rulesA few things that help.
What should I include in a support request?
Tell us your account username, character name, what happened and approximately when it happened. Include the exact error message or a screenshot where possible. Never include your password.
How do I report a purchase issue?
Open your purchase history in the itemshop. Include the order number, item name and purchase time in your support ticket.
How do I report a player or a bug?
Open a ticket on the Ryvoria Discord. Describe the situation and include any relevant screenshots or details so the team can investigate.